Effective Date: 07/ 06 / 2025
At TheDiabeticRecipes.com, we strive to ensure that our customers are satisfied with their purchases. This Refund Policy outlines the terms and conditions under which refunds may be provided for digital products, services, or physical items purchased through our website.
By making a purchase, you agree to the terms outlined below.
Eligibility for Refunds
Refunds may be granted under the following conditions:
1. Digital Products
Due to the nature of digital downloads (e.g., eBooks, meal plans), all sales are generally final. However, if you experience issues accessing or downloading your purchase, or if the product is defective, please contact us within 7 days for assistance or a potential refund.
2. Physical Products
If we offer physical goods, refunds are available for items returned in their original, unused condition within 14 days of delivery. Customers are responsible for return shipping unless the item was defective or incorrect.
3. Online Services or Memberships
If you subscribe to any paid memberships or services, you may cancel within the first 7 days for a full refund. After that, refunds will not be issued for partial periods or unused features.
How to Request a Refund
To request a refund, please follow these steps:
- Contact Us via email at [Insert your email address] or through our contact form within the eligible refund period.
- Provide Your Order Details, including your order number, purchase date, and a description of the issue or reason for the request.
- Wait for Review – We will review your request and respond within 3–5 business days with a resolution or next steps.
If your refund is approved, it will be processed to your original method of payment. Depending on your bank or provider, it may take 5–10 business days to reflect on your statement.
Exceptions & Contact Information
1. Non-Refundable Items
Refunds will not be issued for:
- Sale or discounted items clearly marked as non-refundable
- Gift cards or promotional items
- Services already rendered
We reserve the right to deny refund requests that fall outside our stated policy.
2. Contact Us
If you have any questions about our refund policy or need support with your order, please contact us at:
Email: [email protected]
Contact Form: https://www.thediabeticrecipes.com/contact-us/